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Our laboratory service

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NatrixLab has developed its internal laboratory service to manage the entire analysis process and enable its clients to follow the operations simply and quickly, both for the material and information flows.

With this system NatrixLab serves around 6,800 health structures, with more than 42,000 analysis reports every year.

Thanks to NatrixLab you can dedicate more time to your patients because we look after everything else!

This is a brief description of the process:

  1. Assignment letter
    Each new Natrix client receives an assignment letter, describing the procedures and requesting authorization to process their personal data.
    Within three working days from when Natrix receives the signed letter back you will receive:
    Informative and advertising material about the tests you require;
    Email with credentials to access the EasyLab platform.
    Training call for explanation of all operating procedures
  2. Sample transport kit request
    You can request the sample transport kit by phoning NatrixLab or on the EasyLab platform.
    You will receive the specific kit for the type of analysis you indicated in the assignment letter.
  3. Booking sample collection and shipment method
    You can book the sample collection directly on the EasyLab platform, quickly and easily. The sample is taken by our courier at the agreed times, and sent to our Reggio Emilia laboratories within the next day. All logistics are handled by NatrixLab, which guarantees traceability through its IT system.
  4. Report
    Depending on the test, the report is provided between 24 hours and 10 working days from the date the sample arrives in our laboratory.
    Once ready, the report is uploaded directly to the EasyLab platform and you can view and download it in PDF format as soon as it leaves the laboratory.

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